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Terms and Conditions at
Jonathan Trapman


General Terms for those using this site

Please be especially aware of the copyright restrictions and conditions
both on purchased prints, formats and on images illustrated on the site

By using this site you agree to our terms and conditions as they are laid out here. Suffice to say they are very standard and we present them as this is the preferred etiquette online.

Please be especially aware of those Ts and Cs concerning purchases from this site and also the copyright concerning all images, artwork and creative input.

We may use cookies on the site and a specific notice about their use appears when you first come to the site. You are presented with what that involves and asked to agree in order to get best use from our site. We do invite you to keep in touch with us and that question is asked when you contact us or we interact otherwise. If you give us permission to send the irregular emails from time to time to you and keep you updated as to any new developments, then this is when we use those details you gave us permission to use (email and name).

This site is for information and/or purchase of images and product created by Jonathan Trapman. 

When you purchase from us you will be guided through the PayPal totally secure system of payment. If you have a PayPal account you will be asked to log yourself into it to proceed. If you do not you can still purchase through PayPal without signing in and just use your credit/debit card. All purchases are indicated in Pounds Sterling.

All information on this site is to the best of our knowledge true and correct. Any information that may in future turn out to be incorrect will be altered at the discretion of the site and in the interests of veracity.

We cannot be held responsible for any inability to connect with this site for whatever reason. We are also not responsible in any way for anything that might occur to your online experience whilst visiting this site.

We will at all times endeavour to make your visit as pleasant and easy as possible and we always welcome suggestions and advice as to how we can better that experience.

COPYRIGHT AND USAGE CONDITIONS OF IMAGES AND DESIGN

The copyright of all images and design on this site remains exclusively with the crerator, Jonathan Trapman. For any assignment, usuage permissions please contact us. 

No images must be downloaded, used , transmitted, shared in any way whatsoever without prior authorisation and written consent of the copyright holder. The intellectual property rights are held exclusively by Jonathan Trapman. Any assignment for usage is given as such. No copyright is ever and shall be ceded to anyone at any time. 
Any usuage of such images is illegal and the full pursuit of the law will be maintained at all times against any infraction whatsoever, no matter how small.

Please understand these images are products of the creator. Any print sales made are the purchase of the print (solid object) and confer no rights to reproduce such prints in any way whatsoever and in any medium whatsoever.

Jonathan Trapman may at his discretion allow usuage of images for specific purposes, however these are not guaranteed. 

If a share of an image or images on social media is created outside of merely linking a page address on www.jonathantrapman.com this will be considered to be illegal usage and pursued accordingly. By using a full web address of a page on www.jonathantrapman.com, this will be enough to illustrate an image and is acceptable as that.

Please be aware that each and every image on www.jonathantrapman.com is digitally encrypted with trace coding and copyright information, so no matter where it lands up we will know and prosecute heavily for any infractions. Be responsible, considerate and legal. (God knows there is enough criminality in this world without you adding to it!!)

Respect for a creative's work is more valuable than theft. Please remember this in an age of take take take for free. DO NOT buy into that mindset as you will end up with nothing - trust me!
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We use details you give us, either in purchase, subscription or query, purely for answering you, delivering your purchases and fulfillment of the same. We do not store your information, unless you have either bought from us or asked to be kept in touch with us. No financial or card details are held by us whatsoever. If you wish to cancel, your details you have lodged (email, name etc) at any time then contact us from any page point and we shall do that.

We may use cookies, in order to give you an optimum experience on our site. No information is retained in this.

When you leave our site, we cannot be responsible for anything that links from our site provides. 

JonathanTrapman.com is not responsible for any loss, legal suffering, injury in whatever form or loss of data that might ensue from technologicla failure, downtime or server errors. The visitor arrives at this site and their time spent investigating is at their sole responsibility and outcome. We try to make the experience as pleasant as possible. If any page or link does not work please contact us and we will endeavour to rectify the situation or at least inform you of our findings.
RETAIL TERMS AND CONDITIONS

In order to comply with the European Union (EU) Directive on Distance Selling, you must agree to our T&Cs before your order can be processed. By submitting your order, you are acknowledging that you have read and agreed to our T&Cs. They govern any contract for sale that we jointly enter into and tell you the rights and obligations you have. As a consumer you may have other statutory rights granted by law which are not affected by these T&Cs. Our T&Cs are modelled on those recommended by the fair web trade organisation Safebuy.
PURCHASING FROM US

By placing your order you are offering to buy the goods and permitting us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for purposes other than those stated in our Privacy statement without asking your first. If you’d like your details to be removed from our system, email us and we'll do so promptly. We’re not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. Your payment will be taken prior to sending the goods ordered - usually within 24 to 48 hours of the goods being ordered. You do not own the goods until we have received payment in full. All prices and offers are subject to change and availability. Errors and ommissions excepted (for example if we accidentally sell at below our cost price). You will be invoiced in pounds sterling £.

After you have purchased from us we store the details of your order (ie the contract we have with you) in accordance with our privacy policy. You can also ask us to send you details of any orders you have placed.
ORDER CONFIRMATIONS

You'll receive confirmation of your order by email. Please check that the details contained in this email are correct. If there are any mistakes, please let us know immediately. Your confirmation email is neither an invoice nor a formal acceptance of your order. Invoices are sent by post to your address or sent with the goods. If we are unable to fulfil part or all of your order (due to having sold out for example), or if there is an error in your order, we will advise you as soon as possible. If payment has been made on an order that we are unable to fulfil we will immediately refund you by the same method you paid us.
VAT AND DUTY
The prices shown on the product pages do not include VAT, however at present we are not VAT registered. As and when we decide to be VAT rated the tax will be included. If you live outside the UK or EU you are responsible for any local taxes & duties charged in your country. There are no local taxes or duties in the EU at present while the UK is still within it.

DAMAGE TO GOODS

We aim to supply top quality goods, which are completely free from defects in materials and workmanship, but we ask that you inspect your goods for defects or damage once you receive them. If it looks like there might be something wrong with your products, please notify us as soon as possible, so that we can arrange for their collection at no cost to you. If you choose to post damaged items back to us yourself we’ll refund standard postage costs, but not special delivery services. Damages and shortages must be notified within 14 working days of delivery (or within a reasonable time after discovery of the problem). Please be sure to retain all documents and packaging. You’re entitled to reject the goods and receive a full refund, or have the damaged goods replaced free of charge. If you tell us about a problem after 14 days after delivery (or after a reasonable time of discovery) we’re entitled to either replace the goods free of charge or give you a refund.

NON DELIVERY

You can track most orders online using the tracking number sent to you by email when your order is shipped. Please let us know as soon as possible if your order hasn't been delivered.

Delivery times quoted are for guidance only and are not guaranteed (unless specifically described as such). As we're sure you know, nothing is 100% (especially when it involves air, sea and roads), and very occasionally the 'next day' service isn't. Generally, however, there's no problem and your order will arrive as planned.

In the UK, parcels sent via courier usually take 1-3 working days from the date of despatch to arrive. Please inform us within 21 days of placing your order if the goods have not been delivered. Although we may still be able to trace your items after this time we will not consider claims for lost items after this period. Parcels sent via Royal Mail usually take 2-5 working days from the date of despatch to arrive. If your package has not turned up after this time, and you have not received a card, it is often worth checking with your local mail delivery office in case they are holding it for you (for example if it does not fit through your letterbox).

We are obliged to wait 15 working days (3 weeks) from the date of despatch for orders to the UK and Europe before the postal service will acknowledge a missing item as lost. For all other destination this extends to 20 working days (4 weeks). If your parcel does get lost in the post, we will reship (if applicable) or refund after this time period.

We can't be responsible for lost parcels if you enter an incorrect delivery address on your order. Please check your order carefully before you submit it. If you do spot an error let us know as soon as possible so that we can do our best to rectify it.

RETURNING GOODS - CANCELING YOUR CONTRACT – RETAIL CUSTOMERS

You have the right to cancel the contract and receive a refund or an exchange for an alternative item( if that exists)  - please note for printed digital images printed to your order this is not possible and ofg course for one off items or limited editions neither is that - within 30 days of the invoice date. The products must be returned undamaged, unused and complete, together with the relevant tags and packaging. You must inform us in writing of your desire to cancel within 14 working days starting from the day after the goods are delivered to you. The goods are your responsibility until they arrive here, so we suggest you obtain a free proof of postage when you send your parcel from a UK Post Office. If you have not returned the goods within 14 days of cancellation, or if you request it, we can collect the goods from you at your cost. If you ask us to arrange for a courier collection we are unable to specify the exact collection time and someone needs to be present when the courier comes. If we arrange a courier collection and you are not there we reserve the right to pass on the costs incurred to you. If you wish to cancel please email us or write to us at 11 Fairfield Gardens, Glastonbury BA6 9NH, UK. We will refund the total amount of money due to you within 30 days from the day on which we receive your notice of cancellation in writing (but usually much quicker than that). Refunds for returned goods will be made via the same method of payment as used to place the order. Make sure you include these details with your return: Your name, daytime telephone number and order number. It is helpful (but not necessary) if you let us know why you are returning the goods too. If you are exchanging goods, we will usually pay the postage for shipping a replacement item (check with us if you want to be certain).

We reserve the right to cancel the contract between us if we have insufficient stock to deliver the goods you have ordered or if one or more of the goods you ordered was listed at an incorrect price due to an error. If we do cancel your contract we'll let you know by e-mail and will refund your payment as soon as possible. 

We use PayPal for all transactions on this site and once you have added your purchase and clicked to complete that purchase you will be taken to PayPal's secure site where your purchase will be processed under the name of E-Sales .


The trading address of Jonathan Trapman is:
11 Fairfield Gardens
Glastonbury, Somerset BA6 9NH UK

For all queries and questions please contact us here 

Other Sections

Address

11 Fairfield Gardens                    
Glastonbury, BA6 9NH

Contacts

Email: connect@jonathantrapman.com
Phone: +44 (0) 1225292333